Stay Protected.
scam protection
—all in one mobile plan.
Best Deal !
$45 for 3 months • Save $90WHY PANDA
Simple, reliable for
life across borders
OnePool™ : One Plan. Multiple Destinations.
No SIM swaps or roaming fees. Share data across the
U.S., Mainland China, Hong Kong, Taiwan, Singapore,
Japan, South Korea, and the Philippines.
PandaShield™: Built-In Scam Protection.
Identify suspicious calls or block likely scam calls
before they ring. Manage your protection anytime
in My Account.
No SSN. No credit. Full flexibility.
New to the U.S.? No SSN or credit score needed. Pause or cancel anytime
— no contracts.
Strong signal, on both sides of the Pacific.
Strong premium 5G coverage across the U.S. — plus seamless
connectivity in China.
Call China. Call the world for free.
Free international calls and texts to China and 229+ countries and
regions — stay close to family, wherever life takes you.
Real help in Mandarin or English
Get clear, human support in Mandarin or English — including WeChat
support — whether you’re in the U.S. or China.
No SSN. No credit. Full flexibility.
No SSN or credit score needed.
Pause or cancel anytime — no contracts.
Strong signal, on both sides of the Pacific.
Strong premium 5G coverage across the U.S. — plus seamless
connectivity in China.
Call China. Call the world for free
Free international calls and texts to China and 229+ countries and regions.
Real help in Mandarin or English
Get clear, human support in Mandarin or English—including WeChat support
What is
OnePool™?
OnePool — How it works
- Cross-Border Data Sharing: Share mobile data across the U.S., Mainland China,
Hong Kong, Taiwan, Singapore, Japan, South Korea, and the Philippines - Auto-connects to local networks when you arrive
- Free local and international calls & texts in China with WiFi Calling
- Access U.S. apps, social media and email even in China
- No roaming fees. No SIM swaps.
OnePool — How it works
PandaShield™-Built-in Protection
Easily Manage in My Account.
No APP needed.
Scam Call Protection
Get alerts for suspicious or unwanted calls.
Suspicious Message Alerts
Get alerts for potentially fraudulent texts.
Dangerous Link Protection
Identify potentially harmful links in messages.
Account Protection
Help keep your account and number secure.
Scam Call Protection
Get alerts for suspicious or unwanted calls.
Dangerous Link Protection
Identify potentially harmful links in messages.
Suspicious Message Alerts
Get alerts for potentially fraudulent texts.
Account Protection
Help keep your account and number secure.
phone plan
bring your own device to get started!
Why Panda?
At Panda Mobile, discover our simplicity helping you stay connected with your loved ones. Enjoy hassle-free activation and access to our low-cost monthly plan, keeping you in touch effortlessly. We ensure seamless connectivity no matter where you are, on largest 5G network.
How can I port in my phone number?
Porting in your phone number is a hassle-free process. If you would like to keep your current phone number, you will have the option to port in your number after signing up. To do so, you will need your account number and PIN information from your previous carrier. You may also follow these steps here.
Can I use Panda Mobile while traveling internationally or make calls to those who are not in the US?
Yes! Panda Mobile now offers international calling and texting to 229+ countries, so you can stay connected with those you love most—no matter where they are.
International roaming and calling features are available on qualified plans, and you can activate these features directly through your portal or by contacting our Customer Support team for assistance.
For a list of supported countries and more details, please refer to this article.
What happens if I miss a payment for my monthly subscription?
If your bill isn’t paid on time, your service will be paused. After 4 months with no payment, your account is canceled and your phone number will be lost.
Panda Mobile sends a reminder email three days before your bill is due, plus email and SMS alerts if a payment fails.
To avoid interruptions, keep your payment method updated and ensure your account has enough funds.
To update payment info, log in to your portal, click the profile icon, and select “Go to billing portal.” You can also check your next renewal date on your dashboard.
Ways to contact us?
We’re here to assist you! If you have any questions, feedback, or need support, feel free to reach out to us through any of the options below:
- Customer Support Email: For general inquiries, email us at [email protected]. Our dedicated support team will respond promptly.
- Phone Support: You can also give us a call at +1 (888) 222-6056.
- Social Media: Follow us on social media for updates, promotions, and announcements. Find us on WeChat, Redbook, Instagram, and Facebook.
- Help Center: Visit our Help Center to browse step-by-step guides, FAQs, and troubleshooting tips.