Your mobile partner for every adventure.
Why Panda
Built to
Transparent Pricing
All-in pricing. No hidden fees（tax & fees included） — unlike most others.
Globally Connected
Stay connected to China with international SMS & calling to 229+ countries.
Flexible Plans
Heavy data user or just texting? Pick the right plan and save. Pause anytime！
Why Panda
Built to support your journey.
Transparent Pricing
No hidden fees, no surprises – just one simple price.
Flexible Plans
Need tons of data? Just need to do some texting? Get the plan that is right for you, and save money.
Activate online, stress-free
Quickly set up your plan with a guided, step-by-step process.
Globally Connected
Stay connected to China with international SMS & calling to 229+ countries.
Panda Perks
Dual number coming soon!
Our Plans
No Contracts, cancel anytime. All-in pricing—no taxes or fees through the end of the year.
The Power of Panda Mobile, designed with you in mind.
Fair Pricing
All taxes & fees are included in our prices.
Simple
No contracts.
Cancel or pause anytime.
Panda Perks
Added benefits to make your life easier.
Family plan prices, without the hassle.
Bye, Bye, Family Plan
Break free from messy group plans and save big. At Panda Mobile, it’s just you, your phone, and unlimited freedom starting at $15/mo.
- No shared data nightmares
- No awkward Venmo payments
- No hidden fees or surprises
Starting at
just $15/mo
Your own account
No drama
Family Plan
$60+ with
“shared savings”
Group account
headaches
Family drama
How getting set up works
Get connected in minutes
We’ll guide you step-by-step once you select a plan.
Step One
Choose a phone plan
Pick a plan that fits your needs and bring your own device to get started! No contracts – all taxes and fees included.
Step Two
Check Compatibility
Confirm coverage in your area and pick a SIM for your device: an eSIM for instant activation or a physical SIM shipped to you.
Step Three
Choose your phone number
Choose to keep your current phone number or get a new one. Either way, we’ll make the process easy.
Step Four
Activate plan online
Activate instantly with eSIM or set up your physical SIM when it’s delivered. We’ll guide you through it.
Step Five
You’re Connected!
Test your connection, and when you’re ready, cancel your old carrier with confidence.
Step Six: Stay Flexible!
Need a break?
Pause your Panda Mobile plan anytime for free—no hidden fees, no stress.
Just contact us when you’re ready to pause, and come back whenever you need service again!
✅ No charges while paused
✅ Reactivate anytime
✅ Stay connected on your terms
Check compatibility
Check your fit.
Confirm your phone’s compatibility with Panda Mobile
Make sure you’re covered.
We’re powered by T-Mobile’s 5G network. Use our coverage map to confirm you’re covered wherever you go.
See what kind of SIM you have.
A SIM connects your phone to our network. eSIMs activate instantly with a QR code, or get a physical SIM delivered in 3-5 days.
Testimonials
What our customers are saying.
Frequently asked questions
Have questions? We've got answers.
Get answers to commonly asked questions about Panda Mobile and its features.
Why Panda?
At Panda Mobile, discover our simplicity helping you stay connected with your loved ones. Enjoy hassle-free activation and access to our low-cost monthly plan, keeping you in touch effortlessly. We ensure seamless connectivity no matter where you are, on T-Mobile’s 5G network.
How can I port in my phone number?
Porting in your phone number is a hassle-free process. If you would like to keep your current phone number, you will have the option to port in your number after signing up. To do so, you will need your account number and PIN information from your previous carrier. You may also follow these steps here.
Can I use Panda Mobile while traveling internationally or make calls to those who are not in the US?
Yes! Panda Mobile now offers international calling and texting to 229+ countries, so you can stay connected with those you love most—no matter where they are.
International roaming and calling features are available on qualified plans, and you can activate these features directly through your portal or by contacting our Customer Support team for assistance.
For a list of supported countries and more details, please refer to this article.
What happens if I miss a payment for my monthly subscription?
If your bill isn’t paid on time, your service will be paused. After 4 months with no payment, your account is canceled and your phone number will be lost.
Panda Mobile sends a reminder email three days before your bill is due, plus email and SMS alerts if a payment fails.
To avoid interruptions, keep your payment method updated and ensure your account has enough funds.
To update payment info, log in to your portal, click the profile icon, and select “Go to billing portal.” You can also check your next renewal date on your dashboard.
Ways to contact us?
We’re here to assist you! If you have any questions, feedback, or need support, feel free to reach out to us. Here are the ways you can get in touch:
- Customer Support Email: For general inquiries, email us at help@pandamobile.com Our dedicated support team will respond promptly.
- Phone Support: You can also give us a call at +1 (888) 222-6056.
- Social Media: Follow us on social media for updates, promotions, and more! Find us on WeChat, Redbook, Instagram, and Facebook.
- Help Center: Browse our Help Center for step-by-step guides, FAQs, and troubleshooting tips.
